Our Process
The entire process begins from just a phone call. Our crew are on standby 24 hours a day through the year.
Collection
Our crew will arrive at your premise, or the veterinary to collect your pet's remains.
Identification
Pet remains are placed into our Tengoku collection box by our trained crew. This box will be marked and identified so that we would never mix up your pet's remains with others. Your pet will be handled with care and respect that every pet deserves. This is our Tengoku Philosophy.
Cremation
Due to local regulations, our mobile cremation truck will perform cremation at our pet farm. It takes about 3 hours for each full cremation process. You may arrange with our Tengoku crew to witness the cremation of your pet.
Environmentally Friendly
Tengoku will continue to ensure that our process is environmentally friendly. Smoke and odour are kept within the burning furnace during cremation so that we do not further damage our fragile environment.
Ashes
Your pet's ashes will be returned in our Tengoku box urn the day after its cremation. Single pet cremation ensures that your pet's remains are separate from others. You can be certain that the ashes are that of your pet's.
Ash Scattering Memorial Service
Some pet owners may choose to scatter their pet's ashes into the sea. Tengoku will charter a boat periodically to scatter the ashes for pet owners at no extra charges. Tengoku will be pleased to make these arrangements at your request.
